At Fade, we aim to make the booking and cancellation process as smooth as possible for our customers. When you make a booking with us, a "pending" charge may appear on your credit card. This is a temporary authorization hold, which ensures that funds are available when the booking is confirmed.

In the event of a cancellation, the pending charge will be released, and the funds will become available to you again. Depending on your bank or credit card issuer, it may take a few days for the release to be reflected in your account balance.

We understand that pending charges can be confusing, but please rest assured that this is a normal part of the booking process. If you have any questions or concerns about pending charges or any other aspect of our service, please don't hesitate to contact us.